Effective Date: 1/18/25

At Persimmon Creek Designs, we strive to ensure that your custom-engraved gifts reach you safely and in a timely manner. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.

1. Processing Times

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• All orders are custom-made and require time for personalization. Please allow 5-7 business days for processing before your order is shipped.

• Processing times may vary during peak seasons or for highly detailed customizations. We will notify you of any delays.

 

2. Shipping Options and Costs

• We offer various shipping options at checkout to suit your needs, including standard, expedited, and priority shipping.

• Shipping costs are calculated based on the weight, dimensions, and destination of your order.

• Free standard shipping may be available for orders over a certain amount. Check our website for current promotions.

 

3. Delivery Times

• Delivery times depend on the shipping method selected and the destination.

• Standard shipping typically takes 3-7 business days within the continental United States.

• International shipping times vary and may be subject to customs processing, which could cause delays.

 

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can use the tracking number to monitor your shipment’s progress online.

 

5. Lost or Delayed Shipments

• While we do our best to ensure timely delivery, delays caused by shipping carriers or customs are beyond our control.

• If your shipment is significantly delayed or lost, please contact us at Persimmongal7@gmail.com. We will work with the carrier to resolve the issue.

 

6. International Shipping

• We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply and are the responsibility of the recipient.

• Delivery times for international shipments vary depending on location and customs processing.

 

7. Address Accuracy

• Please ensure your shipping address is accurate and complete when placing your order.

• Persimmon Creek Designs is not responsible for delays or additional shipping costs due to incorrect or incomplete addresses.

 

8. Contact Us

For questions or concerns about our shipping policy, please contact us:

 

Persimmon Creek Designs

312 Washington Lane

Clayton, GA 30525

Persimmongal7@gmail.com

 

Thank you for choosing Persimmon Creek Designs. We appreciate your business and look forward to creating something special for you!